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Ask the Peña

Frequently Asked Questions

Find quick answers to common inquiries about memberships, event registration, and our community guidelines.

Official membership registration and annual renewals open each year for a dedicated 1–2 month window (typically between February and March). During this window, simply register an account on our website, complete your Madridista profile, and select your preferred membership plan. You can complete payment online (via bKash, SSLCommerz, or bank transfer). Once verified, your official digital card and QR code will be generated immediately, and physical kits will be dispatched to your address.

Our official membership registration window usually runs for a month or two, typically from February through March. We announce the exact opening dates across our website and social channels. Joining during this seasonal window ensures timely production and delivery of your official physical membership cards, exclusive merchandise packs, and full annual benefits.

We offer official season tiers including New Memberships, Membership Renewals, and Youth/Juvenil plans. All official tiers include a verified membership number, digital and physical cards, exclusive merchandise packs, watch party discounts, and official Santiago Bernabéu match-ticket request privileges.

Membership fees vary by season plan type and package inclusions (such as custom jersey options and accessories). Please visit our Memberships page for real-time pricing and plan breakdown.

We organize massive match screening watch parties (including Champions League and El Clásico showdowns), annual Madridista galas, futsal tournaments, charity initiatives, and official trophy celebration parades across Bangladesh.

Members and fans can register for events directly through our Events portal. Registrations generate instant digital QR tickets accessible in your dashboard for venue check-in. Official active members receive priority access and discounted passes.

Active members can log into their account portal and submit ticket request applications under the Tickets section. Ticket requests are submitted directly to Real Madrid CF for allocation at face value.

We support bKash, Nagad, SSLCommerz (Visa, Mastercard, Internet Banking), and direct bank transfers with instant transaction slip upload and approval.

Absolutely! We have vibrant chapters across Chittagong, Sylhet, Rajshahi, Khulna, Barishal, and active member networks across all 64 districts of Bangladesh.

Official PMBD merchandise is available through our online Shop. Active members receive exclusive pricing on apparel, fan gear, and collectibles. We also host merchandise stalls at our major match screening events.

Yes, we deliver nationwide across all 64 districts in Bangladesh via verified courier partners like Pathao and Steadfast. Real-time tracking is available directly in your Deliveries tab.

If you experience any technical or payment verification issues, reach out to our team via our Contact page or email us at support@pmadridistabd.com with your registered email and transaction details.

Click on 'Forgot Password' on the login page and enter your registered email address. You will receive a secure password reset link. Be sure to check your inbox and spam folder.

Yes! Peña Madridista Bangladesh is the first and only officially recognized Real Madrid supporters' club in Bangladesh, officially chartered on December 26, 2019 by Real Madrid C.F. (Departamento de Peñas, Madrid).

Still have questions?

Our dedicated member support team is always ready to assist you. Get personalized help with your account or membership.

FAQ | Peña Madridista Bangladesh